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Amtrak ChangesBy David Emer Amtrak is undergoing some changes to make rail travel better in the United States. If any passenger is not happy with their train ride they are encouraged to tell any Amtrak employee. If they did not feel that the employee made enough of an effort they can call 1-800-USA-RAIL and receive a free gift certificate for an equivalent free trip in the future. This deal is the first and only deal that any transportation provider has ever offered. All Amtrak employees are being trained so that they know how to help the customers with their problems. I think this is a good idea because many people want to travel by plane and Amtrak needs to do things like this that airlines don’t do so that people will take the train. Along with this new guarantee Amtrak has decided to change it’s image. They have changed their logo so that their appearance will change as well as their service. Some of the information for this article came from www.Amtrak.com. |
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